Stephensons Solicitors LLP is an award-winning law firm serving clients nationwide, dedicated to making legal services more accessible and inclusive for individuals and businesses. With a strong focus on community engagement and innovation, Stephensons works to break down barriers to justice and deliver tailored, practical legal solutions.

As part of its commitment to social responsibility, Stephensons were looking to strengthen their approach to Social Value and formalise the great work they were already doing. 

Stephensons were introduced to GM Business Growth Hub’s services over 10 years ago and were one of the original partner organisations. The Hub invited key team members to two fully funded half-day training sessions on social value. With the support of GM Business Growth Hub, Stephensons was able to take a structured and strategic approach to embedding social value across the organisation. 

The firm began by clearly defining its pillars of social value, identifying the core themes and priorities that align with its mission and community impact goals. Building on this foundation, Stephensons developed a comprehensive social value policy and strategy, ensuring that its commitments were not only aspirational but also actionable and measurable.

The Hub provided practical guidance on implementing robust measurement processes, including the creation of a social value measurement grid to track progress and outcomes effectively. To ensure alignment with national standards and best practices, Stephensons adopted the Themes, Outcomes and Measures (TOMs) framework, allowing them to accurately measure their contributions and demonstrate meaningful social, economic, and environmental impacts.

As a result, Stephensons has established a Social Value Forum and internal collaboration channels to coordinate quarterly initiatives. The firm tracks measurable outcomes, conducts quarterly staff surveys, and they have recently published an annual Social Value Report alongside its Carbon Reduction Plan and ESG statement.